Subscription Policy
Last updated: October 26, 2026
This Subscription Policy explains how optional subscriptions work at KANTHIA. Subscriptions on kanthia.com are set up and billed through Shopify Subscriptions. Please also read our full Cancellation Policy, which is linked at checkout.
Subscriptions are optional
Every product can be bought as a one-time purchase. A subscription is only created if you select a subscription option on an eligible product page before adding it to your cart and completing checkout.
Current subscription options
- KANTHIA Oregano Oil 3% & 6%: delivery every month or every 2 months, 15% off the one-time price.
- KANTHIA Oregano Oil Shot (10ml) 6 Pack: delivery every week (10% off) or every month (5% off).
Products without a subscription selector on their product page are available as one-time purchases only. The delivery frequency, subscription price and discount shown on the product page and at checkout are the terms that apply to your subscription.
Recurring billing
When you subscribe, you authorize KANTHIA and our payment providers to charge your selected payment method automatically at the delivery frequency you chose, for the subscription price plus any applicable shipping and taxes, until you cancel. There is no minimum number of orders. Each recurring order is processed and shipped after it is successfully billed, in line with our Shipping Policy.
Skip, pause, change or cancel
You can cancel your subscription at any time, with no cancellation fee. Where available, you can view and manage your subscription (skip a delivery, pause, change frequency, update your address or payment method, or cancel) by signing in to your customer account. You can also email Info@KANTHIA.com, call 212-231-0203, or use our Contact page. To avoid the next charge, make your change before your next scheduled billing date. Changes received after an order has been billed apply from the following order.
Orders already processed and refunds
Cancelling stops future charges. It does not cancel an order that has already been billed, entered fulfillment or shipped. Returns and refunds for subscription orders follow our Refund Policy.
Price changes
If the price of a subscription changes, we will notify you before the new price applies to your next billing. You may cancel before then if you do not wish to continue.
Failed payments and unavailable products
If a recurring payment cannot be processed, we or our payment provider may retry it, and the subscription may be paused or cancelled if payment cannot be completed. If a subscribed product is temporarily unavailable, a delivery may be delayed or skipped; if a product is discontinued, we may cancel the affected subscription. You are not charged for an order that we cancel before fulfillment.
Contact
Questions about a subscription? Email Info@KANTHIA.com or call 212-231-0203. Please include your name and order number.